Managed on-site IT for MSPs, integrators and enterprise service teams. Send us the scope. Our technicians, team leads, administrators and dispatch team handle the coordination, the work and the closeout—at your established labor rates.
One accountable team. Review-informed assignments. Technicians with a stake in doing the job well.
Documented completed orders in archived work records; a conservative historical lower bound.
Your team sends the scope. Our team handles the field.
Less chasing. More work completed.
Keep your customer relationship and your technical requirements. Add a local team that knows how to coordinate the people, keep the job moving and deliver a useful closeout.
01 / COORDINATE
Managed labor. Your established rates.
Your established labor rates include technicians, team leads, administration and dispatch on our side. We coordinate the work from scope review through check-ins, remote support and documented closeout.
02 / SELECT
See the history. Choose with confidence.
Our technician information and reviews are available at no charge to help you assess local contractors—including people your team has not used before. Build assignments around relevant experience and performance.
03 / CONNECT
Your workflow. Connected to our people.
Use our data and analytics services through API and build assignments around technician reviews. Qualifying enterprise partners receive implementation at no additional cost; lower-volume projects are scoped and billed hourly.
97%Enterprise buyer relationship coverage*
500+Enterprise-level company relationships*
Cook Technology owner estimate of relationships across enterprise companies that issue on-site technology work orders. Relationships are nonexclusive; this is not a share of work orders or revenue.
No-cost implementation depends on sufficient work volume, established work history and an agreed integration scope. Our team reviews integration eligibility and timing, working at your established labor rates.
We operate as a tech co-op. Technicians have a stake in the business. Clients get a managed local team with fewer layers between the request and the people doing the work.
95% of the labor revenue we generate goes to local technicians. We support the people doing the work personally, help them work efficiently, and give them a share in the outcome through performance-based profit participation and opportunities to advance based on reviews.
Technician-owned since 2014. People you can reach. Work they stand behind.
Relevant work. Documented experience.
Your kind of job. Already in our history.
From payment equipment and network cutovers to cabling and site surveys, our records show repeat experience with the work enterprise service teams send every day.
99%
Positive archived customer feedback
4,291 rated work orders · 2015–2019 historical sample
One explicit positive or negative outcome per work order in the reviewed archive. Unrated jobs are excluded. This is historical feedback, not a current score.
2,300+
POS & payment jobs
Registers, payment equipment and related on-site support.
1,600+
Network & on-site IT jobs
Network equipment, connectivity and cutover support.
1,200+
Cabling & infrastructure jobs
Cabling, fiber, racks and infrastructure work.
1,300+
Survey & rollout jobs
Site surveys, refreshes, remodels and deployment support.
Conservative examples from completed archived orders with matching task descriptions in their titles. Categories overlap; these figures are not added together.
A selection of end-client sites from our work history, spanning retail, restaurants, hospitality, banking and automotive. This gallery is one view of our experience; it is not our total buyer roster.
WalmartTargetAmazonAppleCostcoWalgreensCVSLowe'sNordstromPublixALDIDollar GeneralAutoZoneNikeadidasSam's ClubMcDonald'sStarbucksTaco BellKFCMarriottHiltonBank of AmericaWells FargoChaseBMWToyotaHondaFordNissanTeslaVolvoO'Reilly Auto PartsShellUSPS
Selected end-client brands represented in documented work history. Assignments may be through service partners, franchisees or dealerships; logos identify the sites served and do not imply corporate endorsement or a direct contract.
Explore selected brands by industry +
Retail
Walmart
Target
Amazon
Apple
Costco
Walgreens
CVS
The Home Depot
Lowe's
Nordstrom
BJ's Wholesale
Publix
ALDI
Dollar General
Dollar Tree
Staples
AutoZone
Nike
adidas
Gap
Old Navy
Sephora
Ulta Beauty
Swarovski
Louis Vuitton
Ross Dress for Less
TJ Maxx
Marshalls
Burlington
Academy Sports
Dick's Sporting Goods
Petco
GameStop
Lululemon
Michaels
Sam's Club
HomeGoods
Dillard's
Restaurants
McDonald's
Starbucks
Dunkin'
Wendy's
Taco Bell
Chipotle
KFC
Pizza Hut
Panera Bread
Hotels & travel
Marriott
Hilton
Hyatt
Hertz
Avis
Enterprise
Financial services
Bank of America
Wells Fargo
Chase
Truist
Automotive
BMW
Toyota
Honda
Ford
Nissan
Tesla
Volvo
O'Reilly Auto Parts
Commercial sites
7-Eleven
Shell
Chevron
Pepsi
Disney
Cinemark
Graybar
USPS
Circle K
What dependable support looks like
Coordinate the work. Close the loop.
Technical skill matters. So do communication, remote coordination and a clear handoff when the job is done.
/5
Customer feedback
rated assignments ·
FIELD EXAMPLE / FLORIDA FITNESS SITES
New equipment. Two sites. One clear handoff.
For PrecisionIT, our technician supported signature and payment equipment replacements at two Florida fitness locations, coordinating with remote IT and documenting the work for approval.
Jacksonville and Northeast Florida, Orlando and Central Florida, Tampa Bay, Southwest Florida and South Florida. Share the site or regions you need; dispatch confirms the people and schedule for your scope.
Consulting can begin remotely. For on-site work, include the address, equipment and service window so we can coordinate the right help.
01
People answer.
Call or email our team directly. An optional helper is there when you want it.
02
Scope comes first.
We review the goal, site, timing and constraints before confirming the work.
03
Accountability stays human.
Our people handle dispatch, scheduling and the work itself at your established labor rates.
A repair. A rollout. A better way to work.
Let’s get your work started.
Send a single work order, a rollout scope or your recurring service requirements. Our people review the job and confirm the next step.
The task or business goal, site or remote scope, equipment or systems involved, and your timing. Include access needs or a work-order reference if you have one.
A few useful answers
Before you send a request.
What does managed field labor include?
We provide technicians, team leads, administration and dispatch, including scope review, check-ins, remote support coordination and documented closeout—at your established labor rates. Data and analytics services are available through API.
When is software implementation included?
For qualifying enterprise clients with sufficient work volume and an established history with us, implementation is provided at no additional cost within an agreed scope. Lower-volume implementations are scoped and billed hourly.
Do you offer consulting as well as field service?
Yes. We offer technology consulting and AI consulting alongside on-site IT. Describe your goal, current systems and constraints; consulting can begin remotely.
What makes Cook Technology a co-op?
We have served businesses since 2000 and operated as a technician-owned co-op since 2014. Our co-op puts local technicians at the center of the business: 95% of our labor revenue goes to local technicians, with support, performance-based profit participation and opportunities to advance based on reviews.
Can you work under our brand?
Yes. We support MSPs, integrators and service providers with white-label field work. Include your check-in, branding, remote support and closeout requirements.
Can you support multiple locations?
Yes. Send the site count, regions, tasks and service windows. Dispatch reviews coverage and scheduling with you.
Does Cook Technology use AI?
Yes. We use AI to support human decisions and help our people work efficiently. People remain responsible for the scope, coordination and work. Call, email or use the request form; our website helper can answer company questions and help prepare your request.
Do you work at our established labor rates?
Yes. We work at your established labor rates, with technicians, team leads, administration and dispatch included on our side. Send your scope, locations and service windows so our team can coordinate the work.
Your CookTech helper
Vic’s little bot
An optional AI helper for company questions and preparing your request. Our people handle dispatch and scheduling. Chat text is sent to OpenAI when you click Send; don’t share passwords or payment details.
Hi! Ask me about CookTech, on-site IT, consulting or AI projects. I can help shape a useful request for our people to review.